Quality in the tourism and hospitality industry involves consistent delivery of products and guest services according to expected standards. ... The present study shows that tourism stakeholders perceive quality service in a hotel as value for money, a comfortable room, friendly staff and tasty food.
A.M. 19-10-16-SC requires random photo validation. Please proceed with this course indoors, in a well-lit room to facilitate authentication.
This content is only available for consumption on the platform. No part of this module may be captured, copied, stored, distributed, or otherwise used without permission.